I hear ya. Sorry if I didn't explain myself properly, just mad about the situation. So yes, the option is on my tool as well, I have the IM508. The tool has the same programs as the IM608, but the more expensive one is easier to navigate, has more options to program eeprom and comes with a different key tool. But the software is exactly the same. The immo software that is. As far as I can tell, the IM608 is an all around great tool. In the diagnostic side, the more expensive one has more options for coding or resetting than the 508. But I'm ok with that since I have other tools for that. The problem is, the option is there to read the PIN but it fails to read it. You can see a few videos on youtube showing this. They are even using the 608 and not 508 like I have. So the tools are not the problem, it's the software. But, if you get a GM, give it a shot and let me know. Ot would suck that you have to buy the expensive one to pull PIN codes. For that I would've gone with another tool. Cheaper and there's videos that show it works. Thanks